Wirral 0 - 19 Service

Welcome to the Wirral 0-19 Duty Service, your dedicated resource for all inquiries related to children and young people aged 0 to 19 years old. Our service will provide comprehensive support, guidance, and information to parents, caregivers, and individuals seeking assistance within the Wirral community.

What We Do

A wealth of health and wellbeing services for children, young people and their families including Health Visiting, Infant Feeding, Immunisations, School Nursing, Family Nurse Partnership (FNP) and Enhancing Families Programme (EFP).

Children and Young People Services in Cheshire East, St Helens, Knowsley and Wirral – an introduction

Our Children and Young People Services include:

They are structured around the national Healthy Child Programme and provide support for children, young people and their families. Support begins during pregnancy and continues until the child reaches the age of 19. 

Services include:

  • Health Visiting

  • Infant Feeding – Cherubs, Cheshire East and Koala Northwest, Wirral

  • School Nursing 

  • Family Nurse Partnership (FNP) – Cheshire East and Wirral

  • Enhanced Families Programme (EFP) – Knowsley and St Helens

  • Immunisation and screening – Cheshire East and Wirral

  • Fit Club – Wirral only

  • Teen Team – Wirral only

They provide:

  • support from our health visiting and family nurse partnership team  

  • regular health reviews at key points during your child’s development

  • infant feeding support

  • telephone advice

  • face-to-face and virtual appointments

  • drop-in clinics offering advice and support across schools and community venues

  • support to manage minor illnesses and prevent accidents

  • school nursing and immunisations

  • health and wellbeing support for primary and secondary schools 

  • weight management support for children, young people and their families

  • targeted support for young people with special educational needs and disabilities (SEND)

  • support for young carers

  • confidential text messaging service via ChatHealth

  • online support via the parents and carers dedicated portal

The service enables children and young people to access a range of healthcare services quickly to ensure they achieve their full potential as adults. 

All of our services follow a public health approach: 

  • health promotion

  • health protection

  • prevention of ill health or accident and early intervention

At Wirral 0-19 Duty Service, we understand the importance of addressing the needs and concerns that arise during a child's life. Whether you have questions about parenting, education, health, or any other matter concerning children and young people, we're here to help.

You can reach out to us:

Monday to Friday 9am – 5pm by calling our dedicated contact number: 0151 514 0219.

Our team of experienced professionals is ready to listen, assist, and provide you with the necessary information and resources to support the well-being and development of children and young people across Wirral.